Citizen Requests platform for the Municipality of Kalymnos

A web application was recently deployed at the Municipality of Kalymnos, in order for the citizens to be able to submit their requests (potholes, garbage etc.) via the internet.
My role:
- Arguing in favor of the system
- Project management
- Evaluation of the solution proposed
- Authoring
the technical requirements and budget document for the equipment and software needed - Cooperating with the software vendor and the Municipal services, to install and setup the platform
- Promotion of the new system via the internet
- User support
The next step is deploying a mobile version of the platform.